Before dispatch
Operations must confirm the exact reference, unit condition, accessories, sourceability, destination, shipping, insurance, taxes, and duties. A submitted request is not a promise of immediate shipment.
Fulfillment
Shipping & tracking
Request delivery from your collection, confirm an address, and follow each fulfillment update through delivery.
Log in to manage shipments
Shipment requests are tied to the exact watch in your collection. We verify the unit, address, destination, insurance, taxes, duties, and final cost before dispatch.
Delivery problem
For damage, a materially different item, or a missing package, contact support promptly with the request ID and photos. Never send a password or full payment-card number.
support@gembreak.com