Terms of Service

1. Eligibility

You must be at least 18 years old, or the higher age of legal majority where you live, and legally capable of entering a binding agreement. You may use the Services only where permitted by law. We may restrict access based on location, sanctions, fraud risk, payment risk, or legal requirements.

By using the Services you represent and warrant that you are not, and are not acting on behalf of anyone who is:

• Located in, ordinarily resident in, or a citizen of Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, or Luhansk regions of Ukraine, or any other territory subject to comprehensive economic sanctions.
• Listed on, or owned or controlled by a party listed on, the US Treasury Office of Foreign Assets Control (OFAC) list of Specially Designated Nationals and Blocked Persons or any other applicable sanctions or restricted-party list.
• Otherwise the target of economic sanctions, export restrictions, anti-money-laundering law, or trade sanctions, whether or not you appear on such a list.

These representations are repeated each time you use the Services. If any of them stops being true, you must stop using the Services immediately and notify us. We apply these criteria as described in our AML Policy, and using the Services in breach of this section is grounds for immediate termination.

2. Accounts

• Provide accurate, current information and keep it updated.
• Keep your login details confidential and promptly report any suspected unauthorized access.
• Use only your own account and payment methods you are authorized to use.
• Verify a US phone number you control. Registration is available in the United States only. A verified number may be associated with only one account, and number changes require Support assistance.
• You are responsible for activity on your account unless prohibited by law.

We may require identity, payment, ownership, or eligibility verification before permitting transactions, shipping a watch, issuing a refund, or restoring account access, including the checks described in our AML Policy.

3. How watch boxes work

Each box displays its opening price, eligible watch pool, estimated market values, and the odds for each watch. When you open a box, you buy one physical watch from that box's published pool. The Services select which watch using the displayed odds, show you the result, and record that watch in your collection at its acquired value. You are then entitled to have that watch delivered to you, or to sell it back to us, as described in sections 7 and 8.

Every watch in a box is worth at least 40% of that box's opening price. This minimum is based on the estimated values published for the box. No watch in the pool has an estimated value below 40% of the opening price. It applies to every box we offer, including any box we add or reprice.

We source watches when you request delivery. The same watch reference may be selected in more than one opening, for the same customer or for different customers, and being selected once does not remove it from future openings. Each completed opening entitles you to the specific watch recorded for it, subject to these Terms.

4. Credits and payments

Payments are processed by our payment service provider, a regulated third-party payment company. Nexus Sky Corp is the merchant of record for every transaction. We do not receive or store your full card number. One platform credit costs $1 USD unless a different conversion is clearly displayed before purchase. You authorize us and our payment provider to charge the selected amount and to use transaction information to complete the purchase. The website also supports cryptocurrency where offered in checkout; the provider displays the supported tokens, networks, exchange quote, and fees before payment. Crypto payments are not offered in the native app.

Platform credits are a limited license to buy watches and related services, such as delivery, from us. They are not a bank account or a stored-value instrument, do not earn interest, and are not transferable between accounts.

Credits you buy cannot be withdrawn. Purchased credits may only be spent on the Services or refunded through our payment provider under our Refund Policy. Only credits you receive from selling a watch back may be withdrawn as money, as set out in section 7.

Prices are shown in US dollars. We display the amount you will be charged before you confirm. Shipping charges and applicable sales tax are shown before you confirm a delivery request and are then deducted from your balance, as described in section 7.

5. Refunds and cancellations

Our full Refund Policy forms part of these Terms. In summary:

• Unused credits: you may request a refund of an unused credit purchase within 14 days of the charge. Refunds are returned to the original payment method.
• Completed openings: once a box has been opened and the result revealed, the opening is a final sale and cannot be refunded, because the watch has been recorded in your collection. You can still have it shipped or sell it back under section 7.
• Shipments: a shipping request may be cancelled at no cost by contacting Support before dispatch. After dispatch, damaged, materially different, or undelivered items are covered by the remedies in the Refund Policy.
• Unauthorized charges and errors: refunded in full once verified, regardless of the timeframes above.

Nothing in this section limits statutory rights that cannot legally be waived. To request a refund, contact support@gembreak.com or use the Support page. We aim to respond within five business days.

6. Estimated market values

Displayed values are good-faith estimates based on third-party market information and catalog research. They are provided for reference, may change, and are not appraisals, guarantees of authenticity, promises of resale value, or investment advice. Records marked provisional may rely partly on model-and-price or asking-price data and should be treated with additional caution.

You are responsible for deciding whether a displayed value, opening price, or buyback offer is acceptable to you.

7. Collection, buyback, and fulfillment

Effective September 27, 2026. For watches acquired on or after the effective date, shipping is $9.99 per watch, whatever its value. Watches acquired before the effective date keep free shipping. Applicable sales tax is calculated using the delivery address and the applicable tax treatment, including for rewarded and gifted watches. Free shipping does not waive tax. We show shipping, sales tax, and the total for each request before confirmation. When you confirm, these delivery charges are deducted from your GemBreak balance; there is no separate card payment and no other charge for the watch itself. If your balance does not cover them, add funds first. Online shipping is available in the lower 48 states and DC. Existing shipping requests retain the terms confirmed for those requests.

Contact Support to cancel before dispatch. We return the shipping charges and sales tax you paid to your GemBreak balance and record the corresponding tax reversal. After dispatch, the existing damaged, incorrect, unavailable, and lost-item remedies apply; applicable delivery charges are refunded when required by those remedies or law.

After an opening you may keep the watch in your collection, sell it back to us, or request shipment. Delivery charges are described below. Verification steps, shipping regions, any applicable taxes and duties, and delivery estimates are shown separately in the Services. While a shipping request is active, the watch is reserved and cannot be sold back. Contact Support to cancel before dispatch and return the watch to your collection.

Buyback is available on any watch held in your collection that has not been shipped and has not already been sold back. You can accept a buyback at any time, with no deadline and no need to wait for an offer.

The buyback amount is 90% of the acquired value recorded for that watch. Our valuation system sets the recorded value shown in your collection. We display the exact buyback amount before you confirm.

We may change this rate for future buybacks by posting revised Terms, but buyback itself stays available on every unshipped watch in your collection. We always show the amount you will receive before you confirm, and we pay that amount. A rate change does not reverse an accepted buyback or change a watch's recorded value.

Accepting a buyback is final and cannot be reversed. It credits the stated amount to your platform balance as credits rather than cash, and changes the item's status so that it can no longer be shipped. A shipped item cannot also be sold back.

Buyback proceeds are credited to your platform balance, and that portion of your balance may be withdrawn as money. Your withdrawable balance is tracked separately from your total balance and is shown in your account.

Only buyback proceeds can be withdrawn. Credits you purchased are never withdrawable; they may only be spent or refunded under our Refund Policy. Spending credits reduces your withdrawable balance if it would otherwise exceed the credits you still hold.

Withdrawals are paid only to an account held in your own name that we have verified. We do not pay a third party or an account in another name. Before your first withdrawal, and again if you change your withdrawal account, you must complete the identity verification described in our AML Policy. When you request a withdrawal, the amount is held immediately. You may have only one request open at a time. Withdrawal requests are limited to $2,500 per account per calendar day, resetting at midnight Eastern time. Pending and submitted requests count toward this limit; cancelled requests and confirmed failed withdrawals do not. The limit applies to the requested amount before any withdrawal fees. Eligible withdrawals may be submitted automatically after you confirm the destination, amount, and any quoted withdrawal fees. Other requests require review. Submission does not guarantee immediate bank or card delivery. We may withhold or refuse a withdrawal where verification is incomplete or where the checks in that policy require it.

8. Watch images, condition, and sourcing

Studio renders illustrate the watches and give the catalog a consistent appearance. Source photographs and specifications help identify the applicable brand, model, reference, colorway, strap or bracelet, and major features. A sourced physical watch may vary in serial number, production year, condition, packaging, accessories, patina, and minor visual details.

We may substitute a materially equivalent example of the same reference where reasonably necessary. Any different-reference substitution requires your agreement or another remedy required by law.

If a watch you have requested cannot be supplied. Inventory is sourced after you request shipment, so a reference may occasionally prove unavailable. We will tell you within 5 days of your request, and you then choose between two remedies: we source and ship an equivalent replacement of materially similar characteristics, on the same shipping timeline as any other request, or we credit your account with the item's fair market value at the time you requested shipment.

A credit paid under this section is treated as buyback proceeds, so it may be withdrawn as money on the same terms as any other buyback. It is not capped at the buyback rate. You are not charged shipping, taxes, or duties on a request we cannot fulfill, and any such amount already taken is refunded in full.

9. Prohibited conduct

• Using the Services for unlawful, fraudulent, deceptive, abusive, or money-laundering activity.
• Using bots, scripts, automation, exploits, multiple accounts, or technical interference to manipulate openings, payments, promotions, balances, or rankings.
• Attempting unauthorized access, disrupting the Services, introducing malicious code, scraping at unreasonable volume, or bypassing geographic or account restrictions.
• Impersonating another person, using unauthorized payment information, or infringing intellectual-property or privacy rights.
• Reselling access to the Services or using gembreak branding without permission.
• Buying credits with the purpose of converting them to a withdrawal rather than using the Services, or otherwise using the Services to move or disguise the source of funds.

10. Service and account changes

We may add, modify, suspend, or discontinue boxes, watch pools, features, promotions, or parts of the Services. Changes to a box apply before a purchase and will not alter the recorded result or acquired value of an already completed opening. We may limit, suspend, or terminate accounts to protect users, investigate suspected violations, comply with law, or address security and payment risk.

11. Third-party services

The Services rely on third parties including our payment service provider for card processing and Supabase for authentication and data storage, and may link to third-party sites or market data. Your use of third-party services may be governed by their own terms and policies. We are not responsible for third-party availability, content, pricing data, or conduct except to the extent required by law.

12. Intellectual property

The Services, software, design, text, graphics, and gembreak branding are owned by or licensed to us and are protected by applicable intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Services for their intended personal purpose while you comply with these Terms. Watch names and trademarks belong to their respective owners; their appearance does not imply sponsorship or endorsement.

13. Disclaimers

To the fullest extent permitted by law, the Services are provided "as is" and "as available." We do not guarantee uninterrupted operation, error-free data, continuous availability of any box or watch, or that displayed market values will remain current. Nothing in the Services is investment, tax, legal, or financial advice.

14. Limitation of liability

To the fullest extent permitted by law, Nexus Sky Corp and its service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, data, opportunity, or goodwill arising from the Services. Our aggregate liability for a claim will not exceed the amount you paid to Nexus Sky Corp during the six months before the event giving rise to that claim. Some jurisdictions do not permit certain exclusions, so these limits may not apply to you.

15. Disputes and chargebacks

Before filing a formal claim or disputing a charge with your card issuer, please contact us at support@gembreak.com or through the Support page with a description of the issue and the relevant account or transaction information so we can try to resolve the issue with you. Most billing questions are resolved faster this way than through a chargeback.

We may suspend an account while a chargeback is being investigated and may recover amounts owed following a chargeback found to be invalid. Nothing in these Terms limits rights that cannot legally be waived, including your right to dispute a charge with your card issuer.

16. Changes to these Terms

We may update these Terms by posting a revised version and changing the date above. Material changes apply going forward. If you continue using the Services after the updated Terms take effect, you accept the revised Terms.

17. Governing law and miscellaneous

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, except where the mandatory consumer-protection law of your place of residence applies.

If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent; we may transfer these Terms in connection with a reorganization, financing, merger, acquisition, or sale of assets. Provisions that by their nature should survive termination will survive.

18. Contact

For questions about these Terms, an opening, payment, refund, collection item, buyback, or fulfillment request, email support@gembreak.com or use the gembreak Support page.

Nexus Sky Corp, operating as gembreak
3422 Old Capitol Trail, Suite 4087, Wilmington, DE 19808, United States

19. Weekly leaderboard rewards: official rules

Sponsor. The weekly leaderboard rewards promotion is sponsored and run by Nexus Sky Corp, operating as gembreak, 3422 Old Capitol Trail, Suite 4087, Wilmington, DE 19808, United States. Apple Inc. and Google LLC are not sponsors of this promotion and are not involved in it in any way.

Eligibility. Open to account holders who meet sections 1 and 2. Demo accounts, gembreak staff accounts, and closed accounts are not eligible. Void where prohibited.

Weekly period. Each week runs from Monday at 12:00 a.m. to the following Monday at 12:00 a.m. Eastern Time.

Points. Points come only from paid box openings. Each one earns the box price paid, in dollars, multiplied by that box’s multiplier. The watch you receive does not change your points, and no chance is involved in the ranking. Free openings (rewards, gifts, and prizes) earn no points, and selling back or shipping a watch never reduces them.

• Crystal ($50): 1.0×, 50 points per opening
• Sapphire ($125): 1.1×, 138 points per opening
• Emerald ($250): 1.2×, 300 points per opening
• Topaz ($500): 1.3×, 650 points per opening
• Ruby ($1,000): 1.4×, 1,400 points per opening
• Aqua ($2,500): 2.0×, 5,000 points per opening
• Diamond ($5,000): 3.0×, 15,000 points per opening

Winners and ties. When each week ends, the ten eligible accounts with the most points that week win. If accounts have the same points, the one that reached that total first ranks higher. Each account can win one prize per week.

Prizes. Each prize is one free opening of a box. It selects a watch from that box’s published pool using its published odds, with the same keep, ship, and buyback options as any other opening. Approximate retail value is the box price. Across all ten places, a week’s prizes total at most $1,500.

• 1st: one free Topaz box opening (approximate retail value $500)
• 2nd–3rd: one free Emerald box opening (approximate retail value $250)
• 4th–5th: one free Sapphire box opening (approximate retail value $125)
• 6th–10th: one free Crystal box opening (approximate retail value $50)

Prizes are added to the winner's Rewards automatically after the week ends and do not expire. They have no cash value, cannot be transferred or exchanged for credits, and are subject to the account requirements in these Terms. Winners are responsible for any taxes on their prizes.

Public standings. The leaderboard shows each participant’s display name and points for the current week.

General. We may disqualify an account for fraud, multiple accounts, automation, or any other breach of these Terms, including section 9. We may change, suspend, or end this promotion to protect its fairness or comply with law; changes apply to weeks that have not started. Questions go to support@gembreak.com.